Thank you for ordering with us and we hope you are happy with your purchase! Please see below for more information on our return policy.

SHIPPING 

Shipping will take about 7-14 business days. Orders will not be shipped out on Sundays or Holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay on your order, we will contact you. 

 

RETURN and EXCHANGES 

Returns are not accepted unless the item is defective. You must contact snow.child44@gmail.com within 3 days of delivery of defective item in order to receive refund. However, if after receiving your order, sizing is not correct, we will exchange for the correct sizing at no additional cost besides shipping.

EXCHANGE PROCESS

Please secure item and include the Return/Exchange Item Form in your package and mail your return the following address:

Snow Child Clothing

(Email for address)

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.​

QUESTIONS

If you have any questions or concerns, please don't hesitate to contact us at:

snow.child44@gmail.com